Operations Assistant

Ukraine

Vacancy description

POSITION DESCRIPTION: 

We are looking for a detail-oriented and analytical Operations Assistant to join company. In this role, you will be the backbone of our operational efficiency, ensuring that project, contract, and resource data are accurate and actionable. You will work at the intersection of data analysis and project management, helping us maintain transparency and drive informed decision-making across cross-functional teams.

LOCATION: Ukraine (remote)

MINIMUM EXPERIENCE: 

1+ years in an Operations Assistant or similar role, preferably within the Software Development industry.

EDUCATION:

BS or MS in Business Administration, Marketing, Economics, or a related field.

REQUIREMENTS: 

Understanding of IT services environment and operational processes
Hands-on experience in data analysis and the ability to turn raw data into clear performance reports
Strong MS Office skills (especially Excel); Power BI or similar BI tools is a plus; openness to using AI tools in daily work
Ability to analyze operational workflows and contribute to process improvements and efficiency
Strong communication skills with the ability to clearly present data, insights, and operational topics to stakeholders
Intermediate English or higher (written and spoken)

DUTIES: 

Support project and contract lifecycle processes through structured documentation, system configuration, and data verification
Manage and analyze project, contract, and resource data in corporate systems to ensure accuracy, transparency, and operational efficiency
Prepare, validate, and maintain analytical reports, including consumption tracking, forecasts and other metrics
Maintain and optimize employee CVs, skills data, and project documentation to support client and internal needs
Collaborate with cross-functional teams to collect, analyze, and align operational data, supporting informed decision-making

COMPENSATION & BENEFITS: